How To File Your Claimįortunately, if you’re eligible, T-Mobile is offering a cash payout and two years of free identity theft protection. For more information on compensation for out-of-pocket losses, see question #7 on the T-Mobile Settlement FAQ page. However, if you have already paid money to protect yourself against identity theft because of the data breach, you may be able to file a claim for reimbursement of up to $25,000. In most cases, customers will be eligible for an Alternative Cash Payment of $25, or $100 if you resided in California on August 1, 2021. “People aren’t going to see $25,000 except in the most extreme cases.” Forget that,” says money expert Clark Howard. “If you’ve been a T-Mobile customer for a while, depending on how much harm you suffered, the headline says you could get up to $25,000. Additionally, if you’ve been affected by the data breach, you’ll likely be eligible for two years of Identity Defense Services at no cost. Now, T-Mobile is offering financial compensation and free identity theft protection to customers who may have been affected. Unfortunately, this opens the door to identity theft. While financial information wasn’t exposed, some Social Security numbers, names, addresses, date of birth and driver’s license/ID information was compromised. In August 2021, T-Mobile announced that the company’s systems were subject to a criminal cyberattack that compromised millions of current, former and prospective customers’ data. What You Need To Know About T-Mobile’s Recent Data Breach In this article, I’ll share what you need to know about the data breach as well as how to file your claim. “If you are with T-Mobile, you have just a couple of precious weeks to file a claim to get compensation for a massive data breach from T-Mobile.”Ĭlaims must be filed on or before January 23, 2023. Fortunately, you may be eligible for financial compensation from a class action settlement. While the initial number of affected customers for that breach was around 30 million, it ultimately ballooned to 76.6 million customers.If you’ve been a T-Mobile customer at any time during the past few years, your data may have been compromised in a criminal cyberattack. T-Mobile CEO Mike Sievert said back then that the hacker used "specialized" tools and knowledge of its infrastructure in order to gain access to its testing environment. If you'll recall, the carrier confirmed in August 2021 that tens of millions of customers had been impacted by a data breach that exposed their sensitive information, including their social security numbers and driver's licenses. According to The Wall Street Journal, the Federal Communications Commission has also opened an investigation into T-Mobile, because as a spokesperson told the publication, "this incident is the latest in a string of data breaches at the company." The carrier is still investigating the incident to get a more detailed view of what happened, but it has already warned investors that it would likely incur significant costs due to the incident. "No passwords, payment card information, social security numbers, government ID numbers or other financial account information" were stolen, the company said. T-Mobile said, however, that it didn't find evidence that its network or systems had been breached or compromised. They were also able to obtain users' account numbers and information about their plans, such as the number of lines they have. While the company was able to contain the issue 24 hours after discovering the malicious activity, the bad actors have had access to its data long enough to have stolen people's names, billing addresses, emails, phone numbers and birthdays. In a post announcing the breach, T-Mobile revealed that the hackers used an API to steal customer information. The carrier said in a regulatory filing that it discovered the issue on January 5th, but that it believes the bad actors had been taking data from the company since November 25th. T-Mobile has admitted that hackers were able to steal the information of around 37 million postpaid and prepaid customers in another major data breach.
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